Privacy Policy

At GLP Personal Care (“we,” “our,” or “us”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make a purchase from us. If you have any questions, please contact us at info@glp123.shop.

1. Information We Collect

Personal information you provide:

  • Name, email address, and phone number
  • Billing and shipping address
  • Payment information (processed securely via Stripe — we do not store card details)
  • Account credentials if you create an account
  • Messages and communications you send us

Information collected automatically:

  • IP address and browser type
  • Pages visited and time spent on our site
  • Referring URLs and device identifiers
  • Cookies and similar tracking technologies
2. How We Use Your Information
  • Process and fulfil your orders
  • Send order confirmations, shipping updates, and receipts
  • Respond to customer service inquiries
  • Improve and personalise your shopping experience
  • Send promotional emails (only with your consent — unsubscribe any time)
  • Comply with legal obligations and prevent fraud
3. Payment Processing — Stripe

All payment transactions on GLP Personal Care are processed securely by Stripe, Inc., a PCI-DSS Level 1 certified payment processor. We do not store, access, or retain your full credit card number, CVV, or banking details on our servers. By completing a purchase, you also agree to Stripe’s Privacy Policy available at stripe.com/privacy.

4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share it with:

  • Service providers: Stripe (payments), shipping carriers, and email marketing tools — solely to operate our business
  • Legal compliance: When required by law, court order, or government authority
  • Business transfers: In the event of a merger or acquisition, your data may transfer as a business asset
5. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You may disable cookies through your browser settings, though some features may not function correctly.

6. Data Retention

We retain your personal information as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes. Order records are typically retained for 7 years for tax and accounting purposes.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, and to withdraw consent for marketing at any time. To exercise any of these rights, email us at info@glp123.shop.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies.

9. Children’s Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, contact us immediately at info@glp123.shop.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our site after changes constitutes your acceptance of the updated policy.

11. Contact Us

Shopping Cart
Scroll to Top